Privacy Policy

Information You Provide

We collect information you directly provide to us, including:

• Contact Information: Name, email address when you join our waitlist or contact us
• Profile Information: Industry, goals, and challenges when you sign up
• Communication Data: Messages, feedback, and support requests

Automatically Collected Information

We automatically collect certain information when you visit our website:

• Usage Data: Pages visited, time spent, clicks, and navigation patterns
• Device Information: Browser type, operating system, device type, and IP address
• Cookies: Small files stored on your device to improve your experience

We use your information to:

• Provide and improve our services
• Communicate with you about updates, features, and promotions
• Respond to your inquiries and provide customer support
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and protect our rights

We do not sell, trade, or rent your personal information. We may share your information only in these limited circumstances:

• Service Providers: Third-party companies that help us operate our business (e.g., Airtable for data storage, Calendly for scheduling)
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share your information

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure third-party service providers with strong privacy practices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, contact us at nicholas@redlark.ai

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve our website performance and functionality

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Our website uses third-party services with their own privacy policies:

• Airtable: For storing waitlist and newsletter data
• Calendly: For scheduling meetings and calls
• Vercel: For website hosting and analytics
• Posthog: For session replays with text masking for increased privacy

We encourage you to review the privacy policies of these third-party services.

We retain your information for as long as necessary to:

• Provide our services and fulfill our commitments to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements

You can request deletion of your data at any time by contacting us.

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Our services are operated from the United States. If you are located outside the United States, please be aware that information we collect will be transferred to and processed in the United States.

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification (if you're on our mailing list)
• Updating the "Last updated" date at the top of this policy

If you have any questions about this privacy policy or our data practices, please contact us: