Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By accessing or using Redlark AI's services, website, or applications (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Service.
These Terms apply to all visitors, users, and others who access or use the Service. By using the Service, you represent that you are at least 18 years old or have reached the age of majority in your jurisdiction.
2. Description of Service
Redlark AI provides an AI-powered social media content creation service that helps users generate, schedule, and manage social media posts. Our Service includes:
- AI-generated social media content suggestions
- Content scheduling and posting capabilities
- Social media platform integrations
- Analytics and performance tracking
- Customer support and related services
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.
3. User Accounts and Registration
To access certain features of the Service, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use of your account
You may not create an account using false information or impersonate another person or entity. We reserve the right to refuse service or terminate accounts at our discretion.
4. Acceptable Use Policy
You agree not to use the Service to:
- Violate any applicable laws, regulations, or third-party rights
- Post, transmit, or share illegal, harmful, threatening, abusive, or offensive content
- Engage in spam, fraud, or deceptive practices
- Interfere with or disrupt the Service or servers
- Attempt to gain unauthorized access to the Service or other accounts
- Use the Service for any commercial purpose without our written consent
- Reverse engineer, decompile, or attempt to extract source code
- Create content that violates social media platform terms of service
We reserve the right to investigate and take appropriate action against users who violate these terms, including terminating accounts and reporting illegal activities to authorities.
5. Intellectual Property Rights
Our Rights
The Service and its original content, features, and functionality are and will remain the exclusive property of Redlark AI and its licensors. The Service is protected by copyright, trademark, and other laws.
Your Content
You retain ownership of any content you provide to the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, and distribute your content solely for providing the Service.
AI-Generated Content
Content generated by our AI system based on your inputs is provided to you under a non-exclusive license. You may use AI-generated content for your intended purposes, but we retain the right to use anonymized, aggregated data to improve our Service.
6. Payment Terms
If you purchase a subscription to our Service:
- Billing: Subscription fees are billed in advance on a monthly or annual basis
- Payment Methods: We accept major credit cards and other payment methods as available
- Auto-Renewal: Subscriptions automatically renew unless cancelled before the renewal date
- Cancellation: You may cancel your subscription at any time from your account settings
- Refunds: We offer a 7-day free trial; refunds after trial period are at our discretion
- Price Changes: We may change subscription prices with 30 days' notice
Failure to pay fees may result in suspension or termination of your account. You remain responsible for any charges incurred before termination.
7. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms. By using the Service, you consent to the collection and use of information as described in our Privacy Policy.
8. Service Availability and Modifications
While we strive to provide reliable service, we do not guarantee that the Service will be available at all times or free from interruptions. We may:
- Perform maintenance that temporarily interrupts service
- Modify or discontinue features with reasonable notice
- Implement security measures that may affect service availability
- Update these Terms from time to time
We are not liable for any loss or damage resulting from service interruptions or modifications.
9. Disclaimers and Limitation of Liability
Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, REDLARK AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.
10. Indemnification
You agree to indemnify, defend, and hold harmless Redlark AI, its officers, directors, employees, and agents from any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:
- Your use of the Service
- Your User Content
- Your violation of these Terms
- Your violation of any third-party rights
11. Termination
Either party may terminate these Terms at any time:
- By You: You may stop using the Service and cancel your account at any time
- By Us: We may terminate or suspend your access immediately for any breach of these Terms
Upon termination, your right to use the Service ceases immediately. We may delete your account and data, but certain provisions of these Terms will survive termination, including intellectual property rights, disclaimers, and limitation of liability.
12. Dispute Resolution
Most disputes can be resolved informally by contacting us. If a formal dispute arises, you agree to first attempt to resolve it through good faith negotiations for at least 30 days before pursuing legal action.
Any legal action must be brought in the state or federal courts located in Colorado, and you consent to the jurisdiction of such courts.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States and the State of Colorado, without regard to conflict of law principles.
14. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by:
- Posting the updated Terms on our website
- Sending an email notification (if you have an account)
- Updating the "Last updated" date at the top of these Terms
Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.
15. Miscellaneous
- Entire Agreement: These Terms constitute the entire agreement between you and Redlark AI
- Severability: If any provision is found unenforceable, the remaining provisions remain in effect
- No Waiver: Our failure to enforce any right or provision does not constitute a waiver
- Assignment: You may not assign these Terms; we may assign them without restriction
- Force Majeure: We are not liable for delays or failures due to circumstances beyond our control
16. Contact Information
If you have questions about these Terms, please contact us:
Email: nicholas@redlark.ai
Schedule a Call: calendly.com/nicholas-redlark/30min